Are you using High Efficiency (HE) detergent in your washer?

The use of non-HE detergent can cause residue to build up in your washing machine, which, if not addressed, can result in odor or smell.  Always use the detergent manufacture's recommended amount of detergent.

CLICK HERE for more information on the importance of using HE detergent

Have you performed the "Clean Washer" cycle, or has the "Clean Washer" light come on?

Run the Clean Washer cycle every 30 cycles to maintain washer freshness. This procedure helps keep odors from developing in your washer. The Clean Washer cycle uses higher water volumes in combination with affresh®​ washer cleaner or liquid chlorine bleach to clean the inside of the washer.

Unload washer as soon as the cycle is complete.

affresh^® cleaners are available at many retailers. Find one here.

CLICK HERE for more information on the using the "Clean Washer" cycle

Have you cleaned the dispenser drawer (on some models)?

The dispenser drawer should be removed and cleaned regularly.

NOTE: Dispenser drawer and bulk dispenser are not dishwasher safe

Dispenser Drawer

1. Pull the drawer out until you feel resistance
2. Push the two tabs downward, and then continue pulling out. 
3. Wash in warm, soapy water using a mild detergent.
4. Rinse with warm water
5. Air dry, or dry with a towel, then place back into the slot.

Bulk Dispenser

1. Pull the drawer completely out
2. Open the dispenser lid
3. Rinse with warm water
4. Air dry or dry with a towel, then place back into the slot