F9 E1 Code in the display:
This error code indicates that drain times are longer than expected, typically over eight (8) minutes.
Is the drain hose properly installed?
- Make sure the drain hose is not kinked or clogged.
- Use the U-shaped drain hose form on the drain hose.
- The standpipe (drainpipe) height requirements are 96" (244 cm) maximum and 39" (99 cm) minimum.
CLICK HERE to watch a video on how to install the drain hose
Suds can cause delays in draining. Are you using HE Detergent?
This style washer requires the use of HE High-Efficiency detergent. Using non-HE detergent may cause excessive sudsing.
CLICK HERE for more information on excessive suds
If you would like to download or view product literature for your appliance, please visit our Manuals and Literature page.
Still need help? Contact us or schedule service.
Please contact us or click below to make an appointment from our preferred list of service providers for service on your appliances.
Interested in purchasing an Extended Service Plan?
Please click below to learn more on how you can save up to 25% on New Appliance Extended Service Plans within 30 days of your appliance purchase.
Still need help? Call or schedule service.
You may need assistance from a qualified technician. Call 1-800-807-6777 or click below to schedule an appointment.