Live Chat

Thank you for your inquiry. Our chat service hours are Monday - Friday from 8 a.m. - 8 p.m. EST. Saturday from 8 a.m. - 4:30 p.m. EST.

If you are trying within the service hours and are still seeing this message, please try again after some time.

Fabric Softener Button - Stacked Laundry Center

Last updated
Save as PDF
Share
1. Share
2. Tweet
3. Share

Possible Solutions

FABRIC SOFTENER

Standard and long vent model control panel

Fabric softener knob on control panel (shown above #3)

Set the Fabric Softener knob to "Yes" when adding fabric softener to the fabric softener dispenser.

Pour a measured amount of liquid fabric softener into dispenser; always follow manufacturer’s directions for correct amount of fabric softener based on your load size. Dilute liquid fabric softener by filling the dispenser with warm water until liquid reaches the underside of the rim. See max fill line arrows. Do not overfill. See image below:

Pouring fabric softener in to agitator dispenser

Adding Liquid Fabric Softener Manually to Wash Load:

During the final rinse, wait until the washer has completed filling and press the START/PAUSE button to pause the washer. Lift the lid and add the measured recommended amount of liquid fabric softener to the dispenser. Do not allow liquid fabric softener to spill, splash, drip, or run into the basket or on load. Do not use more than the recommended amount. Close the lid and press the START/ PAUSE button again to start the washer.