How many pans were on the rack? How large of pan were you using?
Hot air must be able to circulate to cook food evenly. Allow 2" of space/clearance around baking pan(s) and the oven walls.
Was an entire oven rack or oven bottom lined with aluminum foil?
Do not cover an entire oven rack or the oven bottom with aluminum foil below the baking pan. This can block good air flow.
CLICK HERE for information on why airflow is important.
CLICK HERE for more information on how to correct uneven baking and browning
Does the oven need to be calibrated?
The oven provides accurate temperatures; however, it may cook faster or slower than your previous oven. The temperature calibration can be adjusted. It can be changed in Fahrenheit or Celsius.
Perform a Bake Performance Test to determine if the oven needs to be calibrated.
CLICK HERE for more information on the Bake Performance Test.
CLICK HERE for information on how to calibrate the oven
If you would like to download or view product literature for your appliance, please visit our Manuals and Literature page.
Still need help? Contact us or schedule service.
Please contact us or click below to make an appointment from our preferred list of service providers for service on your appliances.
Interested in purchasing an Extended Service Plan?
Please click below to learn more on how you can save up to 25% on New Appliance Extended Service Plans within 30 days of your appliance purchase.